Jaineel | ServiceNow Developer

🙋 About Me

I am a ServiceNow Developer currently working at Flex Ltd., where I transitioned from an intern to a full-time role following my B.Tech graduation in May 2023. I specialize in building robust workflows and integrations within the ServiceNow ecosystem, while continuously exploring server administration, Linux environments, and cloud infrastructure.

🛠️ Technical Expertise

⚙️ ServiceNow

IT Service Management (ITSM), Custom Applications, Platform Integrations, Workflow Automation.

☁️ Infrastructure & Cloud

Linux & Unix Environments, Windows Server Administration, Amazon Web Services (AWS).

🐳 Containerization & Hardware

Docker, Self-Hosting, Proxy Servers, Raspberry Pi Home Labs.

🤖 AI & LLM Tooling

Building AI-powered developer tools using Claude & Anthropic APIs. Prompt engineering, structured outputs, and integrating LLMs into enterprise workflows.

🔌 MCP Development

Designing and building Model Context Protocol (MCP) servers — enabling AI agents like Claude to securely query ServiceNow instances for incidents, scripts, CMDB, update sets, and more.

🏅 Certifications

✅ Active Credentials

CAD: Certified Application Developer
CSA: Certified System Administrator

🎯 In Progress (Target: May 2026)

CIS: Data Foundations
CIS: IT Service Management (ITSM)

🚀 Featured Projects

⚡ Enterprise ServiceNow Integrations

Developed and maintained key platform workflows and custom applications at Flex Ltd., improving operational efficiency.

ServiceNow ITSM JavaScript

🔌 SN-MCP-Server

A read-only MCP server for ServiceNow — lets Claude Desktop and any MCP-compatible AI agent query incidents, scripts, CMDB, update sets & more. Supports multi-instance routing.

MCP Node.js Claude AI ServiceNow

🏠 Self-Hosted Home Lab

Configured a personal server ecosystem on Raspberry Pi utilizing Docker containers for network management and proxy services.

Raspberry Pi Docker Linux

👋 Hi, I'm Jaineel

ServiceNow Developer | Cloud & System Administration Enthusiast